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Reporting Overview
Introduction
This guide aims to address the common causes and provide a step-by-step solution, ensuring that all your SMS communications are successfully delivered.
Possible Causes
SMS Channel Not Connected Properly
Often, the issue may stem from the SMS channel not being connected or configured correctly within your service platform. This misconfiguration can prevent the successful delivery of SMS messages.
Platform-Specific Restrictions
Some platforms may have restrictions or specific requirements for sending web links via SMS. These could include security measures that inadvertently block messages containing URLs.
Misidentification as Spam
Messages with links can sometimes be flagged by carriers or receiving devices as potential spam, leading to undelivered messages.
Troubleshooting Steps
Step 1 <Step name here>
Detailed instruction
Step 2<Step name here>
Detailed instruction
Step 3<Step name here>
Detailed instruction
Prevention
Tips on how to avoid the problem in the future
Additional resources (optional)
Related FAQs (Optional)
- FAQ 1
- FAQ 2
- FAQ 3
Troubleshooting Guide (Optional)
- troubleshooting guide 1
- troubleshooting guide 2
- troubleshooting guide 3
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On this page
- Introduction
- Possible Causes
- SMS Channel Not Connected Properly
- Platform-Specific Restrictions
- Misidentification as Spam
- Troubleshooting Steps
- Step 1 <Step name here>
- Step 2<Step name here>
- Step 3<Step name here>
- Prevention
- Additional resources (optional)
- Related FAQs (Optional)
- Troubleshooting Guide (Optional)
