Getting started
Tutorials
Workspace Setup
Using Richpanel
Getting Started
Welcome to Richpanel, to get started all you need is a Richpanel account.
1. Introduction
Thank you for signing up with Richpanel. This guide will help you get set up and extract the most value from your setup.
More than 2,000 brands use Richpanel every day to make their customer service better and easier. This guide is a collection of all we've learned and will help you do really well.
We recommend going through this quick 2 min demo video to understand what the product is and what you can do with Richpanel.
2. Connect your ecommerce store
When you create your account, you’ll be probed to connect your Ecommerce store. This step will sync all your customers & orders in Richpanel.
Select your cart platform to view steps to connect your ecommerce store.
3. Connect your support channels
All messages across channels will be synced to the inbox making it easier for your team to respond from one place. Select the channels you want to connect with Richpanel and follow the steps listed in each.
4. Invite your team members
Simply navigate to Settings → Users & teams → Add new. Add all the team members that will be needing access to the platform.
Next →