Introduction

Ensure your customers pick the perfect fit by setting up a 'Finding the Right Size' self-service topic in Richpanel. This guide will help you structure the topic to address common sizing questions.

Prerequisites

Steps to Set Up the Flow

Step 1: Set Up the 'Which is the right size for me?' Topic

Log into Richpanel. Go to the 'Self-Service' tab and click 'General Topics'. Click 'Add new topic' and enter 'Which is the right size for me?' as the title.

Step 2: Provide Detailed Information

• Write a clear description about your products fit and offer recommendations for when customers should consider sizing up or down.
• You can embed a helpful video tutorial if available, or provide written instructions and size charts images.

Step 3: Add Helpful Links

Add custom links that customers can click to find more detailed information:

• General Sizing Info: Link to a page with sizing details that apply to most of your products.
• Take the Size Finder Quiz: If available, add a link to an interactive sizing quiz that can help customers determine the best fit.

Step 4: Make It Accessible

Set the visibility of the topic to 'Customers' so every customer can benefit from the information.

Conclusion

By creating a comprehensive 'Finding the Right Size' topic with clear instructions and links to more information, you empower customers to choose the correct size, leading to a better shopping experience and potentially fewer returns.

On this page

• Introduction
• Prerequisites
• Steps to Set Up the Flow
• Step 1: Set Up the 'Which is the right size for me?' Topic
• Step 2: Provide Detailed Information
• Step 3: Add Helpful Links
• Step 4: Make It Accessible
• Conclusion