Getting started
Getting Started
Import your data
Tutorials
Agent Training Guide
Workspace Setup
Automations
Self Service Overview
CSAT Survey
Using Richpanel
Using the Helpdesk
Email Signature
Reporting Overview
Release note name
Brief overview of the release and its focus
New Features
List any requirements or prior knowledge needed
Feature 1 <Feature name here>
Description and benefits
Feature 2 <Feature name here>
Description and benefits
Feature 3 <Feature name here>
Description and benefits
Improvements
Improvement 1 <Add Improvement here>
Description and benefits
Improvement 2 <Add Improvement here>
Description and benefits
Bug Fixes
Bug 1 <Add bug name here>
Description and resolution
Bug 2 <Add bug name here>
Description and resolution
Known Issues
List any known issues and workarounds (if applicable)
Conclusion
Summarize the key changes
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