Preventing Email Delivery Issues by Adding AWS SES to SPF Records

Problem

Emails sent from AWS SES may fail to reach recipients using Yahoo, AOL, and other email providers if your SPF record doesn't include Amazon SES.

Solution

Update your SPF record to include Amazon SES.

Example:

If your current SPF record looks like this:

v=spf1 include:spf.protection.outlook.com -all

Update it to:

v=spf1 include:spf.protection.outlook.com include:amazonses.com -all

How to Update

1. Access your DNS settings through your domain provider
2. Locate your existing SPF record (TXT record beginning with "v=spf1")
3. Add include:amazonses.com before the all qualifier
4. Save changes

Note: DNS changes may take up to 48 hours to fully propagate.

If you continue experiencing delivery issues after updating your SPF record, please contact support.

On this page

• Preventing Email Delivery Issues by Adding AWS SES to SPF Records
• Problem
• Solution
• Example:
• How to Update