Set the Default Email for Replies
Setting a default email for outgoing replies to ensure consistent and professional communication.
Method 1: Helpdesk Settings
1. Go to Settings → Helpdesk Settings
Navigate to Default Email for Composing New Messages
2. Select the Default Email
Choose the email address you want to use for all outgoing replies.
3. Save Settings
Method 2: Channels
1. Go to Settings → Channels → Emails
Navigate to the Channels section and select Emails.
2. Mark Support Email as Default
Choose your added support email and mark it as the default email for replies.
