Enabling Help Desk integration in your Yotpo account
To integrate your Yotpo Reviews account with Richpanel's Help Desk, follow these simple steps
- Access Help Desk Settings
- From the Yotpo Reviews main menu, navigate to Reviews > Help Desk Settings.
- Activate the Help Desk Integration
- Toggle on the Activate Help Desk Integration switch to enable the integration.
- Enter Your Help Desk Email
- In the Help Desk Email field, enter the email address associated with your Help Desk account connected to Richpanel. This should be the email address that you use for your Help Desk account.
- Test the Integration
- Click on the Send Test button to send a test email to the address you just entered. This will ensure the integration is working correctly.
- Save Your Changes
- Once everything is set up and tested, click the Save Changes button at the bottom of the screen to finalize your settings.