Bulk Export Tickets Data
Richpanel allows you to export tickets in bulk as a CSV file, enabling you to analyze data or share it with other teams.
Steps to Bulk Export Tickets
1. Go to the Ticket List
- Navigate to the ticket list in your Richpanel dashboard.
2. Select Tickets
- Bulk-select tickets by checking the boxes next to them or selecting all tickets.
3. Download as CSV
- At the bottom of the page, you’ll see the option to Download CSV.
- Click this option, and the CSV file will be sent to your email.
The time to receive the file depends on the ticket volume.
Exporting specific Types of Tickets
- Use filters to narrow down tickets by criteria like Priority, Tags, or Date.
- Save these filters as a view for easy access.
- Open the view, bulk select tickets, and click Download CSV.
Bulk exporting tickets help you analyze data, track performance, or share insights.