Auto-forward From Outlook to Richpanel
This article will guide you through setting up email forwarding from Outlook to your Richpanel Inbox.
Steps for connecting Outlook
Step 1: Richpanel Setup
- Sign in to your Richpanel account.
- Go to Settings > Channels > Email.
- Click Connect Outlook/Office 365 account and enter your name and email address
Step 2: Outlook Account Details
- In the pop-up, provide your Outlook email and name for replies
- Click Next and copy the default support address provided.
Step 3: Set Up Forwarding in Outlook
- Go to Settings > Mail > Rules in Outlook.
- Create a new rule to Redirect to the default email address
- Enable forwarding in Forwarding and IMAP settings, enter your Richpanel forwarding email, and save changes
- Optionally, check Keep a copy of forwarded messages and Save changes
Step 4: Verification
- Go back to Richpanel and Click on verify at the end of the page.
- Verification is handled by Richpanel in the backend
- You will receive a test email in your mailbox containing a verification code, completing the setup process
Conclusion
Once you've completed the authentication process, your Outlook account will be connected to Richpanel, enabling you to manage your support emails directly through the Richpanel interface