Introduction
This article will guide you through setting up email forwarding from GoDaddy mail account to your Richpanel Inbox.
Prerequisites
- An active GoDaddy account with an email service configured and administrative access to modify settings.
- A Richpanel account for setting up the forwarding address
Steps for connecting GoDaddy Inbox
Step 1 : Log In to GoDaddy:
- Sign in to your GoDaddy account.
- Click on your profile name and select My Products
Step 2 : Manage Email
- From the sidebar option, click on “ Email”
- Click Sign In next to the domain
Step 3 : Access Forwarding Settings
- In your Email & Office Dashboard, click on Setting > Mail.
- Navigate to Rules and Email Forwarding
Step 4 : Set Up Forwarding to Richpanel
- In the Forward this email address field, enter the email address you want to forward (e.g., support@yourdomain.com).
- In the To these email addresses field, enter the Richpanel forwarding address provided to you (e.g., support@yourdomain.customerdesk.io)
- Click Apply Changes to confirm and enable forwarding
Step 4 : Verify Forwarding
- Go to your Richpanel dashboard and check for a verification email from GoDaddy.
- Follow the instructions in the email to verify that forwarding is set up correctly.
- Send a test email to your GoDaddy email address (e.g., support@yourdomain.com)
- Confirm that the email appears in your Richpanel inbox
Important Note: If you are an Outlook user, you may need to enable external email forwarding in order to forward your emails successfully. Please refer to this GoDaddy guide for detailed instructions on how to enable external forwarding.
Conclusion
Once you've completed the authentication process, your GoDaddy mail account will be connected to Richpanel, enabling you to manage your support emails directly through the Richpanel interface.