Auto-forward From Google Workspace to Richpanel
Setting up email forwarding from Gmail to Richpanel allows you to automatically forward incoming emails to your Richpanel support inbox
Prerequisites
- Active Gmail account with admin access to Gmail settings
- Richpanel account with email channel access
Steps for connecting Gmail
Step 1: Accessing the Email Integration Settings
- Sign In: Log into your Richpanel account.
- Access Email Channels: Go to Settings > Channels > Email > Add Support Email > Connect Support Email.
- Select your brand
Step 2: Google Account Selection
- Enter Gmail credentials and follow prompts
Step 3 : Complete Integration
- Gmail is linked to Richpanel.
- Manage communications from Richpanel directly.
Step 4 : Verification
- Send a test email to Gmail.
- Ensure it appears in Richpanel.
Conclusion
Your Gmail account is now connected to Richpanel. Manage all support emails directly from the Richpanel dashboard for efficient customer support and improved customer experience