Introduction
This article will guide you through setting up email forwarding from Zoho Account to your Richpanel Inbox.
Steps for connecting Zoho Mail Account
Step 1: Richpanel Setup
- Sign in to your Richpanel account.
- Go to Settings > Channels > Email.
- Click Connect other email provider and enter your name and email address
Step 2: Zoho Account Details
- In the pop-up, provide your Zoho email and name for replies
- Click Next and copy the default support address provided
Step 3: Set Up Forwarding in Zoho
- Navigate to Mail Accounts to view the list of accounts associated with your Zoho Mail.
- Select the specific email address you'd like to configure for forwarding.
- Under the Forwards section, enter the default email address provided by Richpanel
Step 4: Verification
- After clicking Verify Zoho will send a verification email to your Richpanel Inbox.
- Open your Richpanel Inbox and locate the email from Zoho.
- Copy the confirmation code from the email
- Return to your Zoho Page - Under the Forwards section, click the Verify link.
- In the popup window, paste the confirmation code you copied earlier.
- Click Confirm to complete the verification
Conclusion
Once you've completed the authentication process, your Zoho account will be connected to Richpanel, enabling you to manage your support emails directly through the Richpanel interface