Problem
Emails sent from AWS SES may fail to reach recipients using Yahoo, AOL, and other email providers if your SPF record doesn't include Amazon SES.
Solution
Update your SPF record to include Amazon SES.
Example:
If your current SPF record looks like this:
v=spf1 include:spf.protection.outlook.com -all
Update it to:
v=spf1 include:spf.protection.outlook.com include:amazonses.com -all
How to Update
- Access your DNS settings through your domain provider
- Locate your existing SPF record (TXT record beginning with "v=spf1")
- Add
include:amazonses.com
before theall
qualifier - Save changes
Note: DNS changes may take up to 48 hours to fully propagate.
If you continue experiencing delivery issues after updating your SPF record, please contact support.