Connect Whatsapp To Richpanel
This guide will walk you through the steps of integrating WhatsApp with Richpanel using 360dialog's embedded signup flow.
Step 1: Start the WhatsApp Integration
- Navigate to your Richpanel account and locate the WhatsApp Integration option.
- Click on Connect WhatsApp Support to begin the process.
With 360dialog's embedded signup flow, your WhatsApp Business API can be approved in less than 30 minutes.
Step 2: Pre-requisites for Integration
Before proceeding, ensure the following:
- You have admin access to the company’s Facebook Business Manager.
- The phone number you wish to connect is not associated with any other WhatsApp account.
- You can verify the phone number via SMS or phone call.
Step 3: Authorize the Phone Number with 360dialog
If this is your first time logging in and your number is not registered with 360dialog, you’ll need to authorize a new number.
Select the numbers you wish to register or click on Add a new number right now.
Step 4: Add Your Number to 360dialog
To successfully add the number, follow these steps:
- Verify that you have a personal Facebook account and that the phone number is not registered with any other WhatsApp account.
- You’ll receive an SMS or international call to verify the number.
Ensure you have a verified Facebook Business account. If the default option shows Create a WhatsApp Business account, select this and then proceed.
Step 5: Complete the Setup with Facebook
After completing the authorization, you will be redirected to Facebook for verification. Once this is done, your business is now ready to use WhatsApp Business API.
Step 6: Finalize the Integration
Once your number is successfully added to the 360dialog client, you’ll see a confirmation that your account is being set up. It may take a few minutes for your server instance to be ready. After that, you can start using WhatsApp on Richpanel.
If the number is already registered in 360dialog, follow these steps:
- You will see the number(s) already linked to your 360dialog client. Select the number you want to connect.
- After selecting, click on Add selected.
- Your server instance may take a few minutes to be fully ready. Once it's set up, you'll be able to start using WhatsApp on Richpanel.
On this page
- Connect Whatsapp To Richpanel
- Step 1: Start the WhatsApp Integration
- Step 2: Pre-requisites for Integration
- Step 3: Authorize the Phone Number with 360dialog
- Step 4: Add Your Number to 360dialog
- Step 5: Complete the Setup with Facebook
- Step 6: Finalize the Integration
- If the number is already registered in 360dialog, follow these steps: