Pop open the chat widget with a button
Learn how to set up Richpanel live chat to open automatically when visitors land on your website.
Step 1: Modify Your Website URL
To trigger the Richpanel live chat automatically, append this link to your website URL:
#rp-customer-widget-home
This ensures that whenever someone visits your website, the live chat will open automatically.
Example: If your website URL is www.richpanel.com, it should become:
www.richpanel.com#rp-customer-widget-home
Step 2: Ensure the Widget is Visible
Go to Self-Service and at the top of the page, ensure that the “Make Widget Visible” button is enabled.