Pop open the chat widget with a button

Learn how to set up Richpanel live chat to open automatically when visitors land on your website.

To trigger the Richpanel live chat automatically, append this link to your website URL:

#rp-customer-widget-home

This ensures that whenever someone visits your website, the live chat will open automatically.

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Example: If your website URL is www.richpanel.com, it should become:

www.richpanel.com#rp-customer-widget-home

Go to Self-Service and at the top of the page, ensure that the “Make Widget Visible” button is enabled.

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